Returns & Exchanges

We want you to love what you bought from Showtime Shopping. If something isn’t right, here’s how returns and exchanges work.

Return Window

Most items may be returned within 30 days of delivery for a full refund or exchange, provided they are unused, unworn, and in their original packaging.

Non-Returnable Items

For hygiene and safety reasons, certain items such as fragrances that have been opened, and pierced jewelry, may not be eligible for return. Any exclusions will be noted on the product page.

How to Start a Return

To initiate a return or exchange, please contact us with your order number and the item(s) you’d like to return. We’ll provide instructions and a return shipping label if applicable.

Refunds

Once we receive and inspect your return, we’ll notify you of the approval status. Approved refunds are processed to your original payment method within 5-10 business days.

Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us within 7 days of delivery so we can make it right.

Questions?

If you have questions about a return or exchange, please reach out through our contact page.

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